Thanks so much for visiting Free range faeries,
All my prints, cards, tote bags and jewellery boxes are made using prints from my original artwork & all my other items are made by hand in my small craft room overlooking the Welsh hills, I love creating everything for my Etsy shop and coming up with new ideas, I really believe in supporting small crafts sellers & artists so I also try to purchase from other Etsy sellers as much as I can.
I care for the environment and so I get most of my card making and packaging items from Eco-Craft, they are a small UK company who produced great quality recycled products, my notebooks are also all printed using recycled paper. I use a continuous ink system for all my printing which cuts down on ink cartridge waste considerably.
Payment through Paypal and credit/debit card
Your files will be available to download once payment is confirmed.
All orders are sent from the UK and can be shipped world-wide.
It can be hard to calculate the correct postage cost when you purchase multiple items, if for any reason you've been overcharged I will refund for you
Most items will be posted first class mail, Jewellery boxes shipped to UK are sent 2nd class to keep the shipping cost down (there is an option at checkout to upgrade to 1st class post)
I can usually post within 3 days of purchase but I do live in a rural area so items which don't fit in the letter box & need to be taken to the post office can take a little longer, I usually take parcels to the post office twice a week (Custom made orders will take longer)
Most original artwork will be sent by either Parcelforce48 or DPD courier service depending on location, small original art pieces will be sent by Royal mail signed for.
Orders for the UK should arrive within 5 days from posting, and world-wide orders should arrive within 8-14 days. Orders to countries in South America can take up to 28 working days to arrive. Unfortunately, during busy holiday seasons there may be postal delays.
Please be aware that some orders may be delayed at Customs. I'll let you know that your order has been posted and is on its way!
Please contact if your order has not arrived within 7 days of posting for UK orders and 20 days for overseas orders
In the unlikely event your item goes missing in the post I'm happy to send you a replacement (any one of a kind or original artworks are sent by signed for delivery with insurance included in the shipping cost for peace of mind)
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I really hope you love your purchase but if you are not happy for any reason please get in touch
If the item is faulty in anyway I will either send another or refund depending on what you prefer (I may ask for a photo of the damage/fault & for you to return the item, I will pay the return postage for faulty items)
If it's just a change of mind I will refund you the original purchase cost (not including postage) once the item is returned to me in good condition
In some of my handmade items natural variations can occur from product to product differing slightly from the listing photos in some cases (that's the beauty of handmade!) Of course if your not happy for any reason just let me know :) The colours of the prints can differ slightly in real life depending on your computer screen settings, I quality check every item before I post but please email me if your not happy about anything once you have received your item & I will be happy to discuss with you